Freelancers

First steps as a freelancer

• What are the Benefit Plans?
• First steps
• What are Starter Packs?
• How can I find work?
• How many projects can I work on at the same time?

Moderation

• Why do we review profiles?
• What’s Priority Moderation?
• How can I report an inappropriate project?
• Access denied to private messages in a project

Setting up my freelancer profile

• Skill Certification
• How can I show my portfolio?
• How can I create/edit my worker profile?
• Advice for applying for a project
• What information should I include in a proposal?
• What does it take to be a Hero?

Improving your profile

• Why can't I verify my phone?
• How does Workana's ranking system work?
• How can I improve my profile level?
• What do the bars measure on my Control Panel?
• How do I configure project notifications received by email?

Receiving payments

• How do freelance payments work?
• Withdraw Calendar (payment dates)
• How do I set my Withdrawal Options?
• Methods for withdrawing money
• How to request an Weekly Withdraw

Payoneer Payments

• Payoneer Account Lite Plan-FAQs
• Withdraws with Payoneer

Working on projects

• My proposal was accepted. What's the next step?
• How must a projects’s final delivery happen?
• My deliveries were rejected. What should I do?
• The client is not answering my messages/proposal
• Last steps before considering a project complete
• I worked more than what was settled with my client. How can I charge for the extra work done?