How does Workana's ranking system work?

The ranking system calculates a score for each freelancer on the platform. This score is based on multiple factors.

Workana's ranking system takes into account:

• Payments and qualifications obtained in the last 6 months: With greater weight given to the most recent income and qualifications. After six months, your income will barely affect your position in the ranking, and higher qualifications will multiply your score even more.
• Breaches: If you receive a violation, this will greatly negatively affect your score.
• Response rate: If you respond quickly and completely to client messages, this will help your ranking.
• Recent proposals: If you are actively seeking new projects, this will positively reflect on your ranking.
• Projects won in the last few months: If you have had proposals accepted by clients, this will also help your ranking.
• Clients who hire you again: When clients are satisfied with your work and continue to hire you for new jobs, this will greatly positively multiply your ranking.
• Your position in Workana's achievement and reward system: The higher your position, the better your ranking.
• Mediations (not disputes) and projects not completed in the last 6 months: If you have had mediations, this may or may not negatively affect your ranking. As a rule, having more than one recent mediation will probably be negative for your ranking. The more mediations you have, the greater the effect.
• Alerts for contact or payment outside of Workana: If our moderation system detects that you have requested contact or payment outside of the platform, your ranking will be negatively affected. We may even close your account on the platform.

Keep in mind that your profile will only be included in the ranking list when you complete your first project on the platform!

Where is Workana's ranking used?

• Professional search engine: The order in which we show professionals in search results, especially by category, is determined by the ranking.
• Order of proposals in projects: When a client views the proposals received, the ranking is one of the biggest factors in deciding how to show them. In addition, the order of the proposals will be influenced by the client's profile, skills required for the project, etc.
• Professionals shown to invite to a project: When a client has just published a new project, Workana suggests professionals for them to invite. The ranking will determine whether or not you can be on this list.
• Emails with the best proposals for the client: Shortly after publishing a project, the system will create an email with the best proposals to send to the client. The higher your position in the ranking, the more likely you are to be included in this email.
• The ranking by Category/subcategory, skills and country matters a lot: Don't think that being first in the general ranking is the only way to win projects. At Workana, it is very important to lead smaller rankings. If you are an expert in Workana and carry out many projects of this type, then this ranking (even if it is not visible) will be very important for you to continue winning projects in this sub-vertical.
  
  

  Why is ranking important for your success?

  Workana is the largest freelancing and remote work platform in Latin America. Having a high ranking is a very important asset for building your career and continuing to be successful as a freelancer.

  The level of activity that a professional has on the platform is an important aspect that affects their position in the ranking. This system, which takes into account proposals made in recent weeks, the response rate to clients and projects won in recent weeks, not only offers a greater opportunity to new professionals trying to win their first projects, but is also beneficial for professionals who have achieved greater earnings through Workana, as well as better qualifications, since if they have many projects in progress and cannot serve other clients, they do not saturate them with other projects to which they are invited. In other words, this ranking offers the same possibilities of improving visibility to those who request it and who demonstrate greater activity on the site.

  For this reason, the ranking positions have become variable, but once a professional starts to make more proposals, they will automatically recover the positions they had lost when they were not making proposals or responding to clients.

  It is important to clarify that the Hourly Projects completed have a special weight when calculating the ranking, precisely because they allow forging stronger relationships between professionals and clients, getting to know each other better, establishing a good basis for communication and having a much richer exchange of knowledge and mutual professional growth.

  We consider these factors because we believe that this is the fairest and best way for the Workaner community, since in this way we are giving special importance to the way a professional performs their work with clients and the quality of their work, thus ensuring an incredible experience for all our users.

  Finally, the ranking allows us to form a solid and reliable community of professionals prepared to deliver the best results; the level of activity of these professionals on the platform is equally important in order to guarantee an excellent experience for all users.

What can negatively affect my ranking position?

Maintaining a good position in the ranking is very important in order to get more and better projects at Workana. To achieve this you can help keep your Workana account active by submitting bids, winning projects and earning money from the platform. But you can also avoid negative ratings, avoiding breaches, arbitrations, self-mediations, contact or payment alerts and suspension of bids .

• Breaches: Each breach or violation directly affects your average at Workana and also negatively affects your ranking position. A breach in the last few months will definitely and negatively affect your position. They can be given in both arbitrations and in self-mediation. See breaches.
• Arbitrations and self-mediations: If more than one project has not been completed in the last six months, this will negatively affect your ranking position. We believe that successfully completing a project is fundamental to the platform, and the more self-mediations or arbitrations you have, the worse your position will be. See self-mediations and arbitrations.
• Contact or payment alerts: Every time you send contact or payment information outside the platform, and receive an alert, it will negatively affect your position. Workana is a platform that serves as a guarantee for professionals and clients, and it is very important that communications and payments are carried out through the platform.
• Suspension of bids:can be given on a freelancer profile if it is found in profile thatour platform policies have been broken. These suspensions can range from 15 to 90 days which the freelancer will not be able to send proposals to clients.

For these reasons, it is very important to avoid having more than one arbitration, breaches and sending contact or payment details outside of Workana. In addition, such actions, if considered serious or repeated, may result in the closure of an account on the platform.