If you have a project open in your profile that has the characteristics below:
- The client did not provide the material to start or continue with the project
- The client hired and never returned to explain the needs of the project
- The client released only a portion of the payment for one phase of the project (which was delivered) and never returned to continue the rest of the project.
And you just want to cancel that project and return the amount to the client, you can request that cancellation without costs.
Important: In the event that the client has released a part of the project payment, make sure that you have made the delivery through the project messaging so that the client can have access to that already paid delivery.
To proceed with the cancellation:, please complete the following cancellation request form:
Click here: 👉 I want to cancel my project and refund the client the full amount available. 🎯
Cancellation will be made within 72 business hours.
In cases where you have received a payment and have not made the delivery and request cancellation of the project through this form, your account may be penalized.