How can I find a freelancer in Workana? Publishing a project.
This project can be "fixed price" (when it is possible to agree in advance with the freelancer the total or partial values to be paid), or "hourly" (when the only option is that the freelancer advances computing hours of work). More information here.
Next, you will begin to receive different proposals from interested professionals. You can also invite professionals that you have found through our search engine and, if the professional is interested, he will send you a proposal.
You must dialogue with the applicants through the chat that will be open with each of them, or using the Workana video call service.
IMPORTANT: During this stage, prior to hiring, for the security of both parties, it is not possible to request or publish external contact information.
Once you choose a professional to carry out the project, you just have to accept his/her proposal.
If it´s a fixed price project:
Workana works with the Escrow mode. Our guarantee protects your money by keeping it in the project until you receive the complete work from the freelancer, and you are satisfied with it. At that time and not before, it is when you authorize us to release the money to the freelancer, through the corresponding option.
Keep in mind that the release is an immediate disbursement.
If it´s an hourly project:
In this case there is no guarantee deposit (you will pay the hours as the freelancer reports and you approve them); for the project to start, you must validate your credit card associating it to the project.
For any of the options, Workana has cancellation and dispute resolution tools:
- In fixed price projects, the project may be canceled by common in case it is necessary, and if there is no agreement, you will resort to Workana arbitration.
- In hourly projects, if you reject hours reported by the freelancer, they could enter into arbitration.
Tips for you to have an excellent hiring experience:
- Keep communication within the project. While once hired the freelancer you can use external tools to communicate and work, it is essential that the agreement reached, as well as any modification to that agreement, any incidence, and the registration of the project's own development, are overturned in the chat. This is essential for us to help you in case of problems with the freelancer.
- Make releases of the funds only after receiving, reviewing and approved the material delivered by the freelancer. That is, make sure that at the time of paying, you have in your hands the product of the freelancer work, whether partial or total.
You should never release money in advance, in any instance of the project (you could not recover that money).