How to change your country in your profile
Introduction
If you need to update your country in your profile, this guide explains how to do it. Keeping this information up to date helps ensure that your account accurately reflects your current situation.
This guide does not apply to Argentina or Brazil.
If you have a profile registered in one of these countries and want to change your country of residence, you must contact our Support team.
To make the change, you will need to provide proof of residence in the new country, such as an electricity or water bill or another similar document showing your name and address.
How to change your country of residence or work location
- Log in to your account.
- Go to your profile or the account editing section https://www.workana.com/account#personal
- Find the Country field.
- Select the appropriate country
- Save the changes.
- If requested, complete the additional verification.
If you can't change it yourself
If you don't see the option to edit your country of residence or work location, or if the change isn't saved, contact Support and request the change manually.
Include the following information in your request:
- Full name associated with the account
- Email address associated with the account
- Current country and new country.
- Reason for the change, if applicable.
Additional information
If your account is part of an organization, the administrator may need to approve or make the change.