What is Payoneer?
Established in 2005, Payoneer is a global payments platform facilitating cross-border transactions for businesses and professionals in over 200 countries. Partnering with major marketplace platforms like Airbnb, Amazon, and Google, Payoneer offers fast, secure, and cost-effective solutions for freelancers and SMBs to receive and make global payments.
What is the Lite plan?
The Lite plan is a plan that is tailored to our customers who use Payoneer to get paid via freelancer marketplaces/platforms integrated with Payoneer. When adding Payoneer as your payment method for these marketplaces/platforms, you’ll automatically be enrolled in the Lite plan.
What am I getting in the Lite plan?
The Lite plan provides you with a multi-currency account for receiving payments in USD, EUR, and GBP. In addition to the ability to receive funds from integrated marketplaces/platforms, you’ll be able to withdraw those funds to your bank account and convert between currencies. Subject to eligibility, you’ll also be able to order our Payoneer card for business spending and enjoy working capital offers via our Capital Advance feature.
Do I need to provide additional information?
No additional information is required to be on the Lite plan. To keep Payoneer safe and secure, we sometimes ask our account holders for information to verify their identity and business, so you may be asked for such details as part of your account onboarding.
Is there any additional cost to be on the Lite plan?
You’ll be charged fees that are applicable to the Payoneer services that you use, and other applicable periodic fees as listed in the Pricing and Fees page provided during registration and in your account. To see the fees applicable to your account, sign in to Payoneer and go to the Pricing and Fees page (click Fees at the bottom of the navigation menu).
Can I upgrade or switch plans?
If your business needs change and you require additional Payoneer features or services, please contact Customer Care to learn about your eligibility to switch plans.
In the coming months, you’ll be able to switch plans directly within your account (based on eligibility)
How quickly can I withdraw to my local bank account?
Most withdrawals will land in your account the same day, while some may take longer.
I saw Payoneer has other currencies. Can I convert to those currencies?
Yes. You will be able to do this via your Payoneer account before withdrawing to your bank account.
How can I get a Payoneer card?
If eligible, you will be able to opt in for a Payoneer card via your Payoneer account.
https://payoneer.custhelp.com/