How to receive my payments

To receive the amounts paid by clients as a freelancer, you must take into account some details:

• Choose the payment method
• Choose payment date
• Save your payment settings to your profile

We show you how to access all this information and how to choose:

1 - What will be the withdrawal method used, that is, how will you receive the amounts after they are released in Workana? Paypal, Payoneer?

In order for you to receive your amounts released by customers, you must configure your withdrawal method in advance.

In this link, you will have access to more details of each withdrawal method.

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2 - When will I receive these payments? What dates are available?

In Workana we send payments on certain dates. You need to check and choose which dates are best for you.

Click here for all the date possibilities.

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3 - Ok, I chose the payment method and the payment date. How do I configure these options in my profile?

It is very important that your profile is set up before the payment dates. Only then, we can send you the payment on time.

To find out how to configure your payment options, click here.

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4 - I set everything up correctly, but I still haven't received my payment.

Can happen that the payment is not sent on the date you chose. It may be a configuration problem or the account that is going to receive the payment is also incorrectly configured.

These are some of the reasons that may have caused an error in the payment process.

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